Empowering Brands with Intelligent GTM Solutions
FieldAssist is a leading sales-tech platform empowering FMCG/CPG companies to automate field operations, streamline distribution, and make data-backed decisions faster.
Features That Simplify The
Ticketing Process
Initiation & Planning
We are architects innovation trailblazers of technological advancement
Execution & Development
We are architects innovation trailblazers of technological advancement
Testing & Maintenance
We are architects innovation trailblazers of technological advancement
Features That Simplify The
Ticketing Process
Ticket Submission
Clients submit support requests through our portal, email, or phone. Each ticket is logged and categorized for efficient handling.
Ticket Review & Assignment
Our system assigns tickets to the right team based on issue type and urgency. Technicians begin work with defined timelines.
Resolution & Feedback
Once resolved, the solution is documented and verified. Clients can provide feedback to ensure quality and satisfaction.